Refund Capture Rate: Measure, Target, Close Gap
Most cost recovery teams capture only 60-80% of eligible refunds. Learn how to measure your refund capture rate, set aggressive targets, and close the gap on uncaptured refund dollars.
From the blog
Stacked Surcharges Audit: Spot Carrier Billing Errors
Carriers routinely stack multiple surcharges on single shipments—residential, fuel, dim weight—and many combinations signal billing errors that cost shippers thousands in unrecoverable fees.
USPS Service Level Failures Penalties: Hidden Cost Guide
USPS service level failures penalties and volume guarantee fees represent a significant hidden cost that most shippers never see coming. This guide reveals how to identify and understand these buried charges before they erode your shipping budget.
FedEx EU Import Fees Audit: Recover Hidden Charges
FedEx EU import fees can hide costly billing errors, zip code surcharges, and new 2024 charges. Learn how to audit your invoices systematically and recover overcharges that are rightfully yours.
Stacked Surcharges Audit: Detect Misbilled Shipments
Carriers frequently stack multiple surcharges on single shipments—residential, DIM weight, and fuel fees piled onto one package. Learn how to audit these combinations, detect invalid fee stacking, and recover overcharges hiding in your shipping invoices.
Peak Season Shipping Surcharges: Decode Announcements Now
Peak season shipping surcharges can devastate budgets if you're not prepared. Learn to decode carrier announcements early, forecast your costs accurately, and calculate your exposure before the invoices arrive.
Amazon Holiday Fulfillment Fees 2026: Invoice Audit Guide
Amazon's 2026 holiday fulfillment fees can drain your margins if you're not vigilant. This complete invoice audit guide reveals exactly how to identify overcharges, recover FBA surcharges, and minimize peak season shipping costs.
Parcel Shipping Cost Optimization for CPG Network Transitions
CPG companies transitioning distribution networks face a critical window to uncover carrier billing discrepancies and optimize parcel shipping costs—yet most miss thousands in refund opportunities.
USPS UPS Contract Renegotiation: Shipping Impact July 2026
The USPS UPS contract renegotiation entering its critical phase through July 2026 will fundamentally alter carrier dynamics, air service stability, and billing structures. Shippers who understand these changes now can optimize costs and avoid disruptions.
LTL Freight Invoice Audit: Complete Consolidation Billing Guide
LTL freight invoice audits uncover costly consolidation billing errors that drain supply chain budgets. Learn proven strategies to reconcile hundredweight charges, audit multi-piece shipments, and recover overcharges on consolidated freight invoices.
Audit Account Hierarchy: Verify Volume Discounts on Every Invoice
Volume discounts negotiated in your carrier contract mean nothing if they aren't applied correctly on every invoice. Learn the systematic audit process to verify your account hierarchy and catch billing errors before they cost you thousands.
Tariff Impact on Carrier Billing: Your Complete Rate Lock Guide
Tariffs are triggering unexpected carrier rate increases and surcharges that can destroy shipping budgets overnight. This complete guide reveals how to lock in favorable rates, negotiate with USPS, UPS, and FedEx before tariff-driven costs spiral, and manage sudden volume spikes without breaking your budget.
