From the blog

  • UPS FedEx Invoice Audit: Recover Hidden Accessorial Fees Q3 2026

    Third-quarter 2026 carrier rate hikes have buried accessorial fees deeper than ever in UPS and FedEx invoices. Discover the systematic audit approach that recovers hidden charges and catches billing errors before they compound.

    PublishPuffin8 min read
  • Refund Capture Rate: Measure, Target, Close the Gap

    Refund capture rate reveals the percentage of eligible refunds your organization actually recovers—and most are shocked to discover they're leaving 40% or more on the table. This guide shows you how to calculate your capture rate, benchmark against industry standards, and implement systematic improvements to close the gap.

    PublishPuffin8 min read
  • Peak Season Shipping Surcharges: Forecast Your Q4 Costs

    Peak season shipping surcharges can devastate Q4 margins if you're caught unprepared. Learn how to read carrier surcharge schedules, model your cost exposure, and forecast freight expenses before the holiday rush hits.

    PublishPuffin8 min read
  • Mid-Year Shipping Checkpoint: June Recovery Plan

    June marks your last opportunity to audit first-half shipping costs and recover lost budget before peak season planning begins. Our mid-year checkpoint plan helps you identify surcharge errors, capture refunds, and reset performance targets for a profitable second half.

    PublishPuffin7 min read
  • FedEx Tariff Refund Program: Eligibility & Audit Guide

    Are you leaving money on the table with unclaimed FedEx tariff refunds? This complete guide reveals eligibility requirements, audit strategies, and the step-by-step process to recover shipping overcharges and maximize your refund claims.

    PublishPuffin6 min read
  • USPS Dimensional Weight Overcharges: Recovery Guide 2026

    High-volume shippers routinely overpay USPS by thousands due to dimensional weight billing errors. This complete 2026 recovery guide shows you exactly how to audit your invoices, dispute overcharges, and implement systems that prevent future losses.

    PublishPuffin6 min read
  • Escalate Disputed Charge Carrier Billing: Recovery Playbook

    When your carrier denies a disputed charge, most customers give up—but you have powerful escalation options. This recovery playbook walks you through formal appeals, direct account representative intervention, and regulatory channels that can overturn denials and get your credit applied.

    PublishPuffin8 min read
  • Mid-Year Shipping Checkpoint: June Recovery Plan

    June marks the critical mid-year shipping checkpoint where smart businesses audit carrier billing, reconcile refunds, and reset peak season targets. Our recovery plan helps you identify overspends and course-correct before Q3 freight volumes surge.

    PublishPuffin9 min read
  • FedEx Fuel Surcharge Audit: Recover Hidden 2024-2026 Costs

    FedEx fuel surcharges account for up to 30% of your total shipping costs, and billing errors are more common than most businesses realize. Discover how a systematic fuel surcharge audit can recover thousands in overcharges from your 2024-2026 invoices.

    PublishPuffin6 min read
  • Iran Sanctions Shipping Costs: How New MOU Impacts Middle East Routes

    Iran sanctions are creating unprecedented shipping cost pressures across Middle East routes as a new US-Iran memorandum of understanding forces carriers to reroute operations. Supply chain managers face urgent decisions about parcel shipping rates and route optimization amid escalating geopolitical risk.

    PublishPuffin6 min read